Standard Delivery (Next Day) - £6.50 up to 15kg
Delivery can be made to a UK mainland address* before 17:30 (Mon-Fri) provided your order is placed before 15:00. We use City Link who provide fast and reliable service nationwide carrier service.
The Highlands of Scotland are outside the standard next day service of City Link.
Express and Registered Delivery
Please contact our Sales Support team who can advise of costs for express and registered delivery services.
Telephone +44 (0)845-003-9955
Email sales@wireless-connectivity.co.uk
Facsimile +44 (0)1981-550133
Returns
Returning unopened items – up to 7 days
You may return any unopened items at anytime within the first 7 days of receipt of the goods and receive a full refund.
When returning goods you must meet the following criteria.
- The returned items must be unopened with no broken seals.
- You are responsible for all goods until they are signed for by us.
- You are responsible for the cost of returning the goods
We reserve the right to charge a restocking fee of 25% if you do not meet these criteria.
Returning faulty goods – up to 30 days
If you receive goods that are either damaged or become faulty within the first 30 days after receipt then firstly please contact or Customer Support team who will be able to assist. We may issue you with Returns Authorization number.
When returning goods you must meet the following criteria.
- The returned items must be complete with all documentation, cables, CD’s and power supplies.
- You are responsible for all goods until they are signed for by us.
- You are responsible for the cost of returning the goods
- You must clearly indicate on the packing case the Returns Authorization number.
If your goods are found be faulty we will either issue a replacement or a refund excluding the shipping charge).
If the goods are found not to be faulty either we will change a handling charge of £20 and return the goods at your cost or we reserve the right to charge a restocking fee of 25%.
Returning faulty goods – after 30 days
If your goods develop a fault after 30 days we reserve the right to return them to the manufacturer either to be repaired or replaced. Please contact our Customer Support team who will issue you with Returns Authorization number.
When returning goods you must meet the following criteria.
- The returned items must be complete with all documentation, cables, CD’s and power supplies.
- You are responsible for all goods until they are signed for by us.
- You are responsible for the cost of returning the goods
- You must clearly indicate on the packing case the Returns Authorization number
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